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18 February 2023

How can packaging increase your sales and profits

By G4v1n
6 Min Read
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18February

** An article written for DS Smith as the e-commerce Design Manager ** In this article, I explore ‘How can packaging increase your sales capacity and profits during peak season?’ DS Smith design expert, Gavin Mounce, explores the important role packaging solutions play and how they can make a significant difference in your sales capacity and profitability during one of the busiest E...

18 February 2023

Reducing the pain of e-commerce returns?

By G4v1n
6 Min Read
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There is no denying that January is the season for e-commerce returns and whilst this can be a huge pain point now, the problem can be year-round for many online retailers and in some cases return rates can be up to triple that of bricks and mortar. Nobody wants an unhappy customer and returns can be an issue for any retailer, however they can also have a significant effect on the overall success...

18 February 2023

Don’t always blame the courier…

By G4v1n
7 Min Read
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and ways to improve the performance of your e-commerce packaging There is an old saying that goes ‘before you judge someone, walk a mile in their shoes’, it seems like the natural thing to blame the courier if our parcel arrives damaged, marked or ripped for mishandling, but spending time with them behind the scenes changed my whole career. “Firstly, I have to hold my hands up and say that I have...

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